Value Proposition: It can kill your project if you let it.

Fee for service contracts drive you to do as little as possible. It doesn’t matter what type of consulting contract you have. In essence, there are three basic types of fee for service contracts; a fixed fee, a percentage of construction or an hourly rate. Clearly, the fixed fee wins. It’s the best way for […]

Project Managers: Do Interior Designers understand their value?

Project Managers are from Mars, Interior Designers are from Venus. These days our clients, more often than not, bring Project Managers to the table and personally, I applaud them for it. Yes, this Interior Designer appreciates the Project Managers role on the project team. It makes as much sense to have Project Managers on a […]

The Principles of Collaborative Project Delivery

Early in 2012 I was approached by a continuing education association and offered an opportunity to prepare a presentation on how collaboration influences project delivery. The brief on the topic I received was the following: Collaborative project delivery breaks down the silos of responsibility requiring close cooperation among all major participants and aligns participant success […]

Competence: the best designed app ever

You can’t fake your way through anything these days. This reminder is courtesy of Daniel Pink, whose new book To Sell is Human warns that in an age where anyone can find anything out online there’s less opportunity for the consumer to be taken advantage of. I have finished the book, and the thoughts around […]

Quantitative data: Can it improve client relationships?

Have you ever tried to measure the quality of your relationships? When Interior Designers map out physical workspace for our clients, we observe their behavior as part of the design process. We look for reactions to our compiled data, and we take cues from their responses to better understand their needs. As a natural part […]